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Jeff Francis [10:32 A.M.]: Hi all. We're scheduled to ship our latest
printers to Deluxe Insurance at noon. Are your preparations going
smoothly?
Amelia Morris [10:33 A.M.]: This is Amelia in merchandise. I've
gathered all the printers and moved them to the packing area. Now I'm
busy handling another order.
Lily Trenton [10:34 A.M.]: This is Lily in packing. I've finished packing
half of the printers and am working on the rest now. Can anybody help
me move the printers to the shipping area?
Jeff Francis [10:35 A.M.]: OK. I'll go there right away. How long do you
think it'll take to finish packing them?
Lily Trenton [10:36 A.M.]: I guess it'll take thirty minutes.
Tony Martinez [10:37 A.M.]: This is Tony in shipping I'll be there soon.
We're ready to load the printers into our trucks.
CheckLink
Jeff Francis [10:38 A.M.]: Thanks all. I'm relieved. I think we'll be able
to ship them ahead of schedule.
18. Who most likely is Mr. Francis?
(A) A regular customer
(B) A security guard
(C) An office manager
(D) A truck driver
19. What is suggested about Ms. Morris?
(A) She has finished packing half of the products.
(B) She will not be able to help Ms. Trenton.
(C) She is ready to load the products to a truck.
(D) She is not responsible for gathering items.
20. At 10:38 A.M., what does Mr. Francis most likely mean when he writes, "I'm
relieved"?
(A)He is happy that he can extend the deadline.
(B) He is sure that he can handle the situation.
(C) He thinks he can ask for some help.
client