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TOEIC・英語 大学生・専門学校生・社会人

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la vitbl Questions 4-7 refer to the following letter. January 10 Ms. Erin Murphy Customer Service Department Westcoast Airlines Major Miles Program 345 Brook Street Dallas, TX 75218 Dear Ms. Murphy, As per your request during our telephone conversation on January 8, I am sending you Los Angeles International Airport last December. Please note that my ticket was upgraded itinerary and ticket number for my recent roundtrip flight from JFK International Airport business class with a Major Miles Gold Class voucher and should therefore be eligible f full business class mileage credit. 62 Section Il over 15 years. I must confess that I find the new restrictions to your flight voucher pla I am a Gold member in the Major Miles program and have been a Westcoast customer 1 genuinely confusing. I fail to understand why the burden of proof for my mileage cred rests with me. Shouldn't this information be on your ticketing computer? This was my itinerary. MD My ticket number was #YB42565697. Departed JFK, December 22 at 10:20 for LAX Returned to JFK from LAX on December 29 at 16:40 My seat number was 14B. 7B My Major Miles number is # 04356721 (Gold Card). I sincerely hope that this issue will be resolved quickly as I am counting on my miles eame during this trip to upgrade my hotel room next May. Thank you very much for your attention in this matter. Sincerely Yours, Jarrod Watkins Jarrod Watkins 4. 5. 6. What does Ms. Murphy do? (A) She makes airline reservations. (B) She deals with unhappy customers. (C) She issues new tickets. (D) She upgrades people to business class. What is the purpose of this letter? (A) To upgrade his ticket to business class (B) To buy a flight upgrade coupon (C) To complain about his seat reservation (D) To receive more mileage credits How does Mr. Watkins feel about the new frequent flier program rules? (A) He would like them to be simpler. (B) He believes they are unfair. (C) He finds them to be convenient. (D) He hopes that they will benefit hold Card members more. Which of the following is NOT mentioned in the letter? (A) His ticket number (B) His frequent flier level (C) His credit card number (D) His flight information inq M:8 big en enthovenot cold w lar hud,mq 01X in jord is di Hal Unit 2: Letters, E-mails, & Text message chains 63

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TOEIC・英語 大学生・専門学校生・社会人

2枚目の写真の上から3行目です。 なぜここでは waters と複数形になっていらのでしょうか?

Questions 65 through 67 refer to the following 問題65-67 は次の会話とレストランの勘定書に関するものです。 conversation and restaurant bill. すみません、ウエートレスさん。 改めて、私たちにとても早く料理を持っ てきてくれて、ありがとう。 私たちは余裕のないスケジュールでここに 来ました。というのも、間もなく乗ることになっている飛行機の便があ M Excuse me, waitress? Thanks again for getting our food to us so quickly. We came in here on a tight schedule, since Owe have that flight to catch soon. るんです。 w Glad I.could help. ®Just remember © take Route 36 to the'airport) ® There's a holiday parade today, so a lot of the other roads will be closed. お役に立ててうれしいです。 とにかく、空港へは 36号線を利用すると 覚えておいてください。 今日は祝日のパレードがあるので、ほかの多く の道路が閉鎖されるのです。 M Will do! Um, I laoked.over the bill you gave us. そうします。あの、あなたが私たちにくれた勘定書に目を通しました。 One small thing °| think there's been a sliaht bbs1つ些細なことですが、 総額にちょっとした間違いがあると思います。 私 mistake with the total. Could you fix that for us? たちのためにそれを訂正していただけますか。 照w Sure Um, you had pizzas salads and sandwiches beverages.you actually ordered were waterの And there shouldn't be any charge for that. かしこまりました。 えーと、お客様が召し上がったのは、ピザ、サラダ、 それからサンドイッチ…。 ああ、 分かりました、 そうですね、 お客様が 実際にご注文なさった唯一のお飲み物は水でした。 そして、それに対し て何も代金がかかるはずはありませんね。 Ah, I see Oright, the only Salads Sandwiches. Coffees Pizzas $15 $74 $6 $12 3 サラダ 15 ドル 2 サンドイッチ 14 ドル us- 3 コーヒー 6 ドル 2 ピザ 12 ドル TOTAL $47 合計un 47 ドル 3232

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