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TOEIC・English Undergraduate

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la vitbl Questions 4-7 refer to the following letter. January 10 Ms. Erin Murphy Customer Service Department Westcoast Airlines Major Miles Program 345 Brook Street Dallas, TX 75218 Dear Ms. Murphy, As per your request during our telephone conversation on January 8, I am sending you Los Angeles International Airport last December. Please note that my ticket was upgraded itinerary and ticket number for my recent roundtrip flight from JFK International Airport business class with a Major Miles Gold Class voucher and should therefore be eligible f full business class mileage credit. 62 Section Il over 15 years. I must confess that I find the new restrictions to your flight voucher pla I am a Gold member in the Major Miles program and have been a Westcoast customer 1 genuinely confusing. I fail to understand why the burden of proof for my mileage cred rests with me. Shouldn't this information be on your ticketing computer? This was my itinerary. MD My ticket number was #YB42565697. Departed JFK, December 22 at 10:20 for LAX Returned to JFK from LAX on December 29 at 16:40 My seat number was 14B. 7B My Major Miles number is # 04356721 (Gold Card). I sincerely hope that this issue will be resolved quickly as I am counting on my miles eame during this trip to upgrade my hotel room next May. Thank you very much for your attention in this matter. Sincerely Yours, Jarrod Watkins Jarrod Watkins 4. 5. 6. What does Ms. Murphy do? (A) She makes airline reservations. (B) She deals with unhappy customers. (C) She issues new tickets. (D) She upgrades people to business class. What is the purpose of this letter? (A) To upgrade his ticket to business class (B) To buy a flight upgrade coupon (C) To complain about his seat reservation (D) To receive more mileage credits How does Mr. Watkins feel about the new frequent flier program rules? (A) He would like them to be simpler. (B) He believes they are unfair. (C) He finds them to be convenient. (D) He hopes that they will benefit hold Card members more. Which of the following is NOT mentioned in the letter? (A) His ticket number (B) His frequent flier level (C) His credit card number (D) His flight information inq M:8 big en enthovenot cold w lar hud,mq 01X in jord is di Hal Unit 2: Letters, E-mails, & Text message chains 63

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TOEIC・English Undergraduate

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5 A Matter of Taste Reading Passage 042 At the age of just 22, Jamie Oliver became well known across the UK as "The Naked Chef." He called himself this not because he cooked wearing no clothes, but because he wanted to simplify food preparation so that everybody could follow his recipes. He wanted to "strip down" the idea of cooking. Since then he has had numerous TV shows, published 50 many books, and has become a household name in the UK. Today, one of the activities Jamie Oliver is best known for is his great effort to improve the school dinners that children eat every day. One day, he visited the kitchen of a typical London secondary school, and he was shocked to see how much processed junk food the kids were given to eat each day. Fat and sugar levels were extremely high, and nutritional values very 10 low. The "turkey twizzler" became the symbol of these unhealthy meals: processed meat containing 21.2% fat and only 34% actual turkey. Oliver ran the school kitchen for one year and tried to show that it was possible to serve healthy meals on a limited budget—and that kids actually enjoyed eating them. His mission was to radically change the eating habits of children in that school, and across the country. 150 200 15 20 25 CULTIES 250 His project (the "Feed Me Better" campaign) has had some influence on school dinners in the UK. After watching the documentary Jamie's School Dinners, 271,677 people signed a petition calling for healthier school meals. This led the Prime Minister to agree to spend 280 million pounds (about 37 billion yen) on school dinners, to ban some junk food from school menus, and to create a School Food Trust to provide support and advice for people preparing school meals. Research, by the way, shows that children who stop eating sugary, fatty food and instead eat Oliver's school dinners are better behaved in class, and they get higher test 300 scores, too. 350 Of course, the project has had some problems. At first, many students (and even parents) resisted the removal of the junk food they were so used to. In one famous instance, some parents were passing local takeaway food to their children through the school fence. Also, schools that followed the plan for a while were often found to gradually drift back into bad habits. After all, it is easier and cheaper to just give the kids junk food. However, Oliver's efforts represent a positive start, and with obesity becoming such a huge problem (see Unit 4), 400 it's a very necessary start.

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TOEIC・English Undergraduate

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20 D 007 feel guilty about eating so much. People tease me for being fat and I pretend it Hello Sarah) I've put on a lot of weight recently. I make myself sick when I doesn't bother me, but I cry myself to sleep. My family says nasty things about my size, too. Please help me lose weight. 5 15歳の女の子の悩みの相 Barbara, 15 Sarah says: Hello, Barbara. Please try to stop making yourself sick. Beauty comes from within and in all shapes and sizes. The main thing is to be healthy. This can be done through your diet and by exercising. (It's unkind of your family to tease but pl" t ↳ To Tease 10 maybe they don't know that it upsets you So tell them how you feel. Ask your mom to help you follow a healthy, low-fat diet. Cut back on potato chips, cakes and sweets. Why not take up swimming or jogging? By eating healthily and exercising, your body will naturally reach a healthy weight. Don't skip meals, go on a crash diet, or make yourself sick. You may damage your body 15 if it doesn't receive the right nutrients. If you can't talk to your mom, your doctor will help. If you are unable to stop making yourself sick, call the Eating Disorder Association Helpline. Eating Disorder Association Helpline 01603765 050 Monday-Friday, between 4 p.m. and 6 p.m. Email: eda@netcom.co.uk

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